Change Details

- support - security - dpo - abuse - postmaster RFC 2142

Per RFC 2142 and best practices, the following addresses could be created: **RFC 2142 - Section 3 - Marketing** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | info@ | Information about the organization, | Seems a never implemented practice | ↪️ Redirect to contact@ | marketing@ | Product marketing and marketing communications | Not relevant for us | ❌ | sales@ | Product purchase information | Not relevant for us | ❌ | support@ | Problems with product or service | Need Zammad (T1105) or another solution (T1104) | ↪️ Redirect to desk service per T1104 **RFC 2142 - Section 4 - Network operations** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | abuse@ | Complaints | For Nasqueron Operations SIG | ↪️ Redirect to ops@ | noc@ | Network operations | For Nasqueron Operations SIG | ↪️ Redirect to ops@ | security@ | Network security | Now also use to report security issues | ➕ Create mailing list **RFC 2142 - Section 5 - Support mailbox names** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | postmaster@ | RFC 821/822 | For Nasqueron Operations SIG | ↪️ Redirect to ops@ | hostmaster@ | RFC 1033/1034/1035 | For Nasqueron Operations SIG | ↪️ Redirect to ops@ + update DNS records | usenet@ | RFC 977 | We don't maintain newsgroups | ❌ | news@ | synonym for usenet@ | >> | ❌ | webmaster@ | RFC 2068 | Who maintains sites? | ➕ Create mailing list | www@ | synonym for webmaster@ | >> | ↪️ Redirect to webmaster@ | uucp@ | RFC 976 | Superseded by SMTP and Usenet, we don't maintain | ❌ | ftp@ | RFC 959 | See also T1852. For Nasqueron Operations SIG. | ↪️ Redirect to ops@ **GDPR recommandations** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | dpo@ | Reach the data protection officer | We notice more adoption for privacy@ | ↪️ Redirect to privacy@ | privacy@ | Privacy questions and requests | For Nasqueron Operations SIG (temporarily) | ↪️ Redirect to ops@

Per RFC 2142 and best practices, the following addresses could be created: **RFC 2142 - Section 3 - Marketing** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | info@ | Information about the organization, | Seems a never implemented practice | ↪️ Redirect to contact@ | marketing@ | Product marketing and marketing communications | Not relevant for us | ❌ | sales@ | Product purchase information | Not relevant for us | ❌ | support@ | Problems with product or service | Need Zammad (T1105) or another solution (T1104) | ↪️ Redirect to desk service per T1104 **RFC 2142 - Section 4 - Network operations** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | abuse@ | Complaints | For Nasqueron Operations SIG | ↪️ Redirect to ops@ | noc@ | Network operations | For Nasqueron Operations SIG | ↪️ Redirect to ops@ - support| security@ | Network security | Now also use to report security issues | ➕ Create mailing list **RFC 2142 - Section 5 - Support mailbox names** | Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | postmaster@ | RFC 821/822 | For Nasqueron Operations SIG | ↪️ Redirect to ops@ | hostmaster@ | RFC 1033/1034/1035 | For Nasqueron Operations SIG | ↪️ Redirect to ops@ + update DNS records | usenet@ | RFC 977 | We don't maintain newsgroups | ❌ - security| news@ | synonym for usenet@ | >> | ❌ - dpo| webmaster@ | RFC 2068 | Who maintains sites? | ➕ Create mailing list - abuse| www@ | synonym for webmaster@ | >> | ↪️ Redirect to webmaster@ - postmaster| uucp@ | RFC 976 | Superseded by SMTP and Usenet, we don't maintain | ❌ | ftp@ | RFC 959 | See also T1852. For Nasqueron Operations SIG. | ↪️ Redirect to ops@ **GDPR recommandations** RFC 2142| Username | Usage / Rationale | Comments | Decision | -------- | ----------------- | -------- | -------- | dpo@ | Reach the data protection officer | We notice more adoption for privacy@ | ↪️ Redirect to privacy@ | privacy@ | Privacy questions and requests | For Nasqueron Operations SIG (temporarily) | ↪️ Redirect to ops@