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Orbeon Forms trigger an error after application is submit
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Description

This Saturday morning, we've got this message on IRC Libera #nasqueron channel:

09:59:55 < Guest23> Hello! I tried applying for an internship at nasqueron for the website but the website has been throwing an error when I try to submit the application.

I've tested to fill https://forms.nasqueron.org/nasqueron-join/contact/new I'm redirected to https://join.nasqueron.org/contact-failure.html so I guess orbeon SMTP or any other task on the save process has an issue?

The form isn't saved and so is lost.

Event Timeline

dereckson triaged this task as High priority.Jan 14 2024, 22:55
dereckson created this task.
dereckson updated the task description. (Show Details)

When clicking to Save Progress:

There was an error communicating with the database. Please contact the application administrator.

db-A-001

The last saved formed is dated 2024-01-04.

According servers log, an event occurs that day:

db-A-001 19:19 @DorianWinty: upgrade to FreeBSD 14.0 (T1924)

PostgreSQL has been upgraded and now runs PostgreSQL 15.4.

Jan 14 23:13:52 db-A-001 postgres[35351]: [7-1] 2024-01-14 23:13:52.659 UTC [35351] ERROR: unsupported XML feature

Oh, we lost XML support from T1888, reopening that task and ensuring we lock the package.

I'm rebuilding PostgreSQL 15.4 with XML support on db-A-001.

dereckson lowered the priority of this task from High to Normal.Jan 15 2024, 00:13

Fixed. Form works again.